Terms & Conditions

Terms of Service

Overview
This website is operated by MENA GLAM Egypt. By using our site and services, you agree to the terms, conditions, and policies outlined here. These apply to all users, including browsers, vendors, customers, and contributors of content. Continued use of the site implies acceptance of these terms.

1. Online Store Terms
You must be of legal age in your area to use this site. You agree not to use our products or services for any illegal purposes. Violations may result in termination of services.

2. General Conditions
We reserve the right to refuse service at any time. Your content (excluding credit card details) may be transferred across networks unencrypted. Reproducing or exploiting any part of the service is prohibited without our written consent.

3. Accuracy of Information
We are not responsible for inaccurate, incomplete, or outdated information on the site. It is your responsibility to stay updated.

4. Modifications to Service and Prices
Prices and services may change without notice. We are not liable for modifications, suspensions, or discontinuations of our services.

5. Products & Services
Certain products are exclusively online, subject to availability. Returns are governed by our Return Policy. Bundles and promotional products are final sale.

Return Policy

Returns accepted within 72 hours of delivery.
The product must be unused, undamaged, with proof of purchase.
Return Merchandise Number (RMN) required via refunds@menaglam.com.
Gift card purchases, promotional items, electronics (if opened), and certain cosmetics cannot be returned or exchanged.
6. Billing & Account Information
We reserve the right to limit or cancel orders. Ensure that your account information is up-to-date for smooth transactions.

7. Optional Tools & Third-Party Links
We may offer third-party tools or links for convenience. Use these at your own risk; we are not liable for third-party content or tools.

8. User Feedback & Comments
Any content you submit may be used by us without obligation. You agree that your comments won't violate any laws or third-party rights.

9. Personal Information
Your personal information is governed by our Privacy Policy.

10. Prohibited Uses
You are prohibited from using the site for unlawful activities, harassment, spreading viruses, or violating intellectual property.

11. Disclaimer of Warranties & Limitation of Liability
We provide our services “as is” without warranties. We are not liable for any damages, including lost profits or data, arising from the use of our services.

12. Indemnification
You agree to indemnify and hold MENA GLAM Egypt harmless from any claims or damages due to your breach of these terms.

13. Severability
If any part of these terms is deemed unenforceable, the remainder will still apply.

14. Termination
These terms are effective until terminated by you or us. Breach of any terms may result in immediate termination.

15. Entire Agreement
These terms and any related policies constitute the entire agreement between you and MENA GLAM Egypt.

16. Governing Law
These terms are governed by the laws of Egypt.

17. Changes to Terms
We may update these terms at any time. Your continued use of the site constitutes acceptance of any changes.

Contact
For any questions, email us at info@menaglam.com.